total telecom solutions
Our Services
Maximizing Value for Our Clients
At Total Telecom Solutions, we’ve recovered millions of dollars for our clients through credit and cost recovery projects—delivering measurable results and unmatched service. Our commitment to excellence has earned us a 94% client retention rate for nearly three decades. We proudly serve businesses of all sizes, from small companies to major hospitals and universities, helping each one streamline operations, reduce costs, and increase efficiency.
Consulting
We bring over three decades of expertise to guide your business through the complex world of telecommunications and technology. As an unbiased partner, we assess your needs, identify the best solutions, and create strategies that improve efficiency, reduce costs, and support your long-term goals.
TEM Services
Our Telecom Expense Management (TEM) services provide a complete view of your communications spend. We monitor, analyze, and manage your invoices and usage, identifying savings opportunities, eliminating waste, and ensuring you only pay for the services your business truly needs.
Brokering & Advising
We act as your technology advocate—sourcing, evaluating, and negotiating the right solutions for your business. By working with multiple vendors, we ensure you get the best combination of performance, flexibility, and cost savings, tailored to your specific requirements.
Utility Brokering
From electricity to gas and beyond, our utility brokering services help you secure competitive rates and favorable contract terms. We simplify the process, saving you time and ensuring your business benefits from lower costs and reliable service providers.
Help Desk
Our dedicated Help Desk provides prompt, expert assistance whenever you need it. Whether it’s troubleshooting, coordinating with carriers, or resolving service issues, we’re here to keep your communications and technology running smoothly.
Audit Review
We perform detailed audits of your telecom and utility bills, uncovering errors, overcharges, and inefficiencies. Our process ensures accuracy, compliance, and maximum savings, often recovering funds you didn’t realize you were owed.
Multiple Supplier Solution Proposals
We compare multiple supplier options side-by-side, presenting you with clear, unbiased proposals. This allows you to make confident, informed decisions backed by transparent pricing and performance insights.
Credit & Cost Recovery Projects
Our team specializes in recovering lost revenue due to billing errors, service interruptions, or contract mismanagement. We work on your behalf to secure credits and refunds—often with no upfront cost to you.
Network Design
We design custom network infrastructures that meet your unique operational needs. From initial planning to deployment, we ensure your network is scalable, secure, and optimized for peak performance.
Hardware Sales & Advisement
We help you select, purchase, and implement the right hardware for your business. With guidance on compatibility, performance, and cost-effectiveness, we make sure your technology investments deliver lasting value.
